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Customer Reviews

Based on 914 reviews
96%
(879)
2%
(22)
1%
(6)
0%
(3)
1%
(5)
J
C The Power Duo
Joy Irven
Wonderful Vitamin C Product !

I use my Green Tea & Lavender Cleansing Milk 2 times daily on my mature skin. Then, at night, I use the C The Power Duo before applying my Hibiscus Flower Hydrating Lotion moisturizer. A great regimen. This is a very nice Vitamin C ! It is not really sticky like many others are. I like the dark colored bottle. Also enjoy the fact that you mix it as you use it. So, it is fresh. So wonderful to keep wrinkles at bay and discoloration too !

J
Vita-A Complex
Joy Irven
No more prescription retinol !!

I am very happy to say I've been using your products for about 3 yrs. now. Lotus Moon is concerned with natural, yet effective skin care for all ages & skin types, but especially for my mature skin! And your packaging is simple and clean, as well. I have been using your Vitamin A Complex several times a week instead of the prescription retinol I had used. After being advised by your helpful Lotus Moon skincare consultant, I first apply your Natural Skin Brightening Complex to any dark spots on my face. Then, I apply the Vitamin A Complex all over my face. It really has made such a difference! And it does not dry out my skin. My skin looks great! Please continue to keep up your committment to natural skin care, Lotus Moon!

New Formula for the Win

I have only purchased this product one other time a couple of years ago. I saw that it had been reformulated and decided to give it another try. I’ve been using it just about a week now and already, I am seeing so much improvement in my skin texture and tone. I have had several people both young children and adults on different occasions comment on how young I looked this past week! The only major routine change was adding this night serum to the routine! So I’d say it’s doing it’s job exceptionally well! It’s giving me that Last Dragon-Bruce Leroy GLOW, at almost 43 yrs old and I’m here for all of it!! Lol

This Serum is sensational!

I have tried many products in this line and I have never been dissappointed, they are all great! This eye serum though...it glides on so easily and has improved my dark circles. I use the cleanse, toner, eye serum, moisterizer and a hydrating spray. My face feels pampered every morning...So happy!

Hydrates & Moisturizes with Great Ingredients

I like this moisturizer for the antioxidant properties, and I like that it’s just thin enough to hydrate and be absorbed the skin. My skin is pretty dry, and I like to be very moisturized all day and night, though. So I always top this with the Cherry Blossom Cream, which I have loved since I first used the product in Aesthetics school about 10 years ago. I guess I kind of use the CoQ10 Moisturizer as a slightly thick serum. I think many people would be fine with the CoQ10 alone or with a serum underneath. This combined with the soothing Cherry Blossom Cream as kind of a humectant seems to work well for me. I would like for the CoQ10 Moisturizer to come in a larger container. I feel like the price should come with more product, and I would like to be able to order it less frequently.

This!

Let me say, this is the best way to start with the serums. Just when I think one is my favorite, I try another and fall in love all over again! My skin has absolutely loved these serums. I do think the pear may truly be my favorite though ☺️Oh and that water bottle in my picture below? 🔥

Love

I absolutely love this moisturizer. I have very normal skin yet I am 52 so I’m trying to be mindful of retaining what I have as well being conscious about using great well made products. This fits the bill. Very hydrating. A little goes a long way and my skin has loved the product.

L
Membership
Laura Como
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Invest in yourself and get discounts on product

This membership is a no-brainer - I have been a customer for years and will continue to purchase Lotus Moon products as my skin absolutely loves them. Great way to set aside a small amount of money on a monthly basis and get rewarded with discounts. Highly recommend!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Simplicity, efficacy and PRICE
Improvements: Keep things in stock!
brilliant

I've tried them all and they all cost way more and had way more hype but this eye serum is the one. My eyes haven't looked this good in many years and I know using this product religiously every morning is part of whats made the difference. I use the other eye product from Lotus Moon at night (which I also think is excellent), and this in the am. The simplicity of this product, the price point, and efficacy are 10/10.

Wow, this made our day! We love that you’ve found the one when it comes to eye care.

And your AM/PM routine? Perfection! Keeping it simple yet effective is exactly what we aim for, so it’s amazing to hear it’s working so well for you.

Thanks for the love and for sharing your experience—it means everything!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: How quickly it arrived and the pamphlets that were included
Improvements: Nothing
Absolutely love

These oils are beautiful. My clients absolutely loved them. Skin felt soft and happy well fed! I cannot wait to try more from Lotus Moon! Im new to her skincare so i started off modest. But I am excited to deep dive!

Love this! We’re so happy to hear that your clients are loving the oils and that their skin is feeling soft and nourished—mission accomplished!

Welcome to the Lotus Moon family! Can’t wait for you to explore more of our skincare—there’s so much goodness to discover.

Thanks for sharing your experience!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
So far so good!!!

My skin is sensitive!! I have a hard time trying new products. I have perioral dermatitis, that I recently got cleared up, and rosacea.
I have been using the Balanced Collection kit and love how my skin looks. My redness is down, and my skin looks healthy!!! Not dull. Lotus Moon, you have a new customer!!!

Thank you so much for sharing your experience! We know how challenging it can be to find products that work for sensitive skin, and we’re beyond thrilled that the In Balance Discovery Kit helped! Hearing that your redness is down and your skin looks healthy (not dull!) makes our hearts so happy! Welcome to the Lotus Moon family—we’re so grateful to have you! ✨ If you ever have any questions or need recommendations, we’re here for you. 😊 #GlowOn

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It’s a very convenient, soothing roller application and does wonders for the under eye. So easy and effective even my husband ses it successfully! Great product.

It’s a very effective!
The convenient soothing roller application is so easy even my husband uses it. I bought him his own!

Thank you so much for your glowing review! ✨ We love hearing that the Hydro-Therapy Roll-On Eye Serum is making a difference—not just for you, but for your husband too! 🙌 The cooling roller application really is a game-changer for under-eye care, and we’re thrilled that it’s become a staple in your routine. Thank you for sharing the love and for being part of the Lotus Moon family!

D
Membership
Dona Teplitz

Membership

K
Organic Honey Masque
Karen MacDonald
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The quality and effectiveness
Improvements: Maybe add a reuseable spatula
Organic Honey Mask

I am blessed with great genes and for my age great skin. But as I have told people that ask about my skincare routine. It's about your genetic background, the food you eat and the water you consume plus the products. I always recommend Lotus Moon products. I've had people come back and state the products are expensive and my response is "you get what you pay for in purchasing Lotus Moon" Nothing worthwhile is every easy or inexpensive. I highly recommend the a organic Honey Mask. It is versatile with skin types and is really good for mature skin as well. It is worth every penny.

Wow! Thank you for your incredible words and for sharing your wisdom on skincare! We couldn’t agree more—healthy, radiant skin is a combination of great habits, nourishment, and, of course, high-quality products. It truly means the world to us that you not only love Lotus Moon but also recommend it to others. And yes—the Organic Honey Mask is a gem! ✨ We’re so grateful for your support and belief in the power of clean, effective skincare. Thank you for being part of the Lotus Moon family!

A
Cherry Blossom Soothe
Alicia Ferguson
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I loved everything about it.
This Is Such A Wonderful Product

I would recommend this product to anyone! I have completely fallen in love with this product. My skin looks and feels exactly how I want it to - supple, hydrated and smooth. A little does go a long way and I feel that I am getting my money's worth. I feel as though this is a miracle product, because my 50-year-old skin loves this. I have set all of my other moisturizers down and use this one exclusively. I will continue to buy this over and over, because it feels so luxurious with ingredients that are great for my skin.

Wow! ✨ Your love for Cherry Blossom Healing Soothe absolutely makes our day! Hearing that your skin feels supple, hydrated, and smooth is exactly what we hope for with this formula. And we love that it has earned a permanent spot in your routine—what an honor! Thank you for trusting Lotus Moon with your skin and for sharing your beautiful experience. Your 50-year-old skin is glowing, and we’re so grateful to be a part of your journey!

S
Organic Honey Masque
Sonya Richardson
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Texture and smell
I love the Organic Honey Masque

I like using this product after my Rhaussoul mask. The combination makes my skin feel soft and hydrated.

K
Membership
Karen Zook
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Great idea that works well

I decided to try the new membership option not long after it was first offered. I wasn't sure how well it would work for me, but since I love Lotus Moon products and know that I will continue to use them I gave it a try. I did not need anything for the first few months and recently placed my first order using my membership. It is VERY easy to redeem your membership balance, plus getting a 15% discount. I ordered two full sized items, and between my membership account balance and the discount 80% of my purchase was paid. If you are on the fence, I'd say give it a try. I'm sold.

Thank you so much for sharing your experience with our membership program! ✨ We love hearing that it’s been easy to use and a great value for you! Knowing that your balance and discount covered 80% of your purchase—yes!! That’s exactly why we created this program, to reward our loyal customers like you. Your trust in Lotus Moon means the world to us, and we’re so happy you’re loving the perks. Welcome to the 'officially sold' club! 😉

K
Tonic Lactic
Katherine Weiss
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Consistency. I've been using this product since maybe 2013, at least a decade. My skin looks dewy and has retained elasticity in those ten years.

Tonic Lactic

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Easy to use.
Improvements: Make a lip mask? It's a great product!!
Pumpkin Peel

Really really love this product. I use it longer than directed but it really helps to smooth my skin.

N
Cherry Blossom Soothe
Norma Orlando
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: easy and products work
Improvements: nothing

friendly service and the product are great

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Wanted this to be the one!

I've been struggling to find things that don't trigger a rosacea outbreak. I've had some luck with sulfur, but after one overnight use of this product (after usual cleansing and without other products) - I had an outbreak of redness and small pustules across my cheeks that it took two days to calm my skin back down. Could see this working for some, but some ingredient in here is not for my medium-fair and sensitive skin. Maybe the algae?

M
Hyaluronic Intensive
Melody Wright

Wonderful Product I use faithfully every evening , Its expensive but worth it and a little goes a long way. Faithful customer.

Likes: still testing

CoQ10 Restorative Moisturizer

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The smell and formula
Improvements: Honestly, I feel like the price is a little steep for the amount that is in there, especially compared to the amount/price of the face soaps and how much longer they last
Hibiscus flower hydrating lotion

The smell is amazing, the lotion divine. It’s so fresh and leaves my skin feeling moisturized without being greasy.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I like that it doesn't clog the pores I mix a little in with the sol intense 30 Helps it go on smoother and not try.it wy
Improvements: The size put in a 15ml/1/2fl oz

[SAMPLE] 100% Pure & Organic Shea Butter