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Customer Reviews

Based on 965 reviews
96%
(927)
2%
(22)
1%
(6)
0%
(4)
1%
(6)
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Value, the expense is the same for more volume as what I was buying at stores that I would rather not support any longer.
Improvements: nothing to say so far!
Fantastic product!

I bought the mini bundle to try out Lotus Moon and cannot say enough good about how well they work, how gentle they feel and how delicate and beautiful the fragrance is. Im sensitive to intense fragrance, these products have a gentle and wonderful smell. They have already proved winter dryness on areas of my face and I cannot wait to purchase them again and support a well crafted independent brand. I love my morning routine!!

J
C The Power Duo
Joy Irven
Wonderful Vitamin C Product !

I use my Green Tea & Lavender Cleansing Milk 2 times daily on my mature skin. Then, at night, I use the C The Power Duo before applying my Hibiscus Flower Hydrating Lotion moisturizer. A great regimen. This is a very nice Vitamin C ! It is not really sticky like many others are. I like the dark colored bottle. Also enjoy the fact that you mix it as you use it. So, it is fresh. So wonderful to keep wrinkles at bay and discoloration too !

J
Vita-A Complex
Joy Irven
No more prescription retinol !!

I am very happy to say I've been using your products for about 3 yrs. now. Lotus Moon is concerned with natural, yet effective skin care for all ages & skin types, but especially for my mature skin! And your packaging is simple and clean, as well. I have been using your Vitamin A Complex several times a week instead of the prescription retinol I had used. After being advised by your helpful Lotus Moon skincare consultant, I first apply your Natural Skin Brightening Complex to any dark spots on my face. Then, I apply the Vitamin A Complex all over my face. It really has made such a difference! And it does not dry out my skin. My skin looks great! Please continue to keep up your committment to natural skin care, Lotus Moon!

New Formula for the Win

I have only purchased this product one other time a couple of years ago. I saw that it had been reformulated and decided to give it another try. I’ve been using it just about a week now and already, I am seeing so much improvement in my skin texture and tone. I have had several people both young children and adults on different occasions comment on how young I looked this past week! The only major routine change was adding this night serum to the routine! So I’d say it’s doing it’s job exceptionally well! It’s giving me that Last Dragon-Bruce Leroy GLOW, at almost 43 yrs old and I’m here for all of it!! Lol

This Serum is sensational!

I have tried many products in this line and I have never been dissappointed, they are all great! This eye serum though...it glides on so easily and has improved my dark circles. I use the cleanse, toner, eye serum, moisterizer and a hydrating spray. My face feels pampered every morning...So happy!

Hydrates & Moisturizes with Great Ingredients

I like this moisturizer for the antioxidant properties, and I like that it’s just thin enough to hydrate and be absorbed the skin. My skin is pretty dry, and I like to be very moisturized all day and night, though. So I always top this with the Cherry Blossom Cream, which I have loved since I first used the product in Aesthetics school about 10 years ago. I guess I kind of use the CoQ10 Moisturizer as a slightly thick serum. I think many people would be fine with the CoQ10 alone or with a serum underneath. This combined with the soothing Cherry Blossom Cream as kind of a humectant seems to work well for me. I would like for the CoQ10 Moisturizer to come in a larger container. I feel like the price should come with more product, and I would like to be able to order it less frequently.

This!

Let me say, this is the best way to start with the serums. Just when I think one is my favorite, I try another and fall in love all over again! My skin has absolutely loved these serums. I do think the pear may truly be my favorite though ☺️Oh and that water bottle in my picture below? 🔥

Love

I absolutely love this moisturizer. I have very normal skin yet I am 52 so I’m trying to be mindful of retaining what I have as well being conscious about using great well made products. This fits the bill. Very hydrating. A little goes a long way and my skin has loved the product.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: This creme is so easy to apply and the skin just soaks it up. Fabulous moisturizer
Your skin will thank you !

I paired this product with the Vit C powder. I apply to both arms that have sun damage and bruise easily. The skin is improving.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Luxurious texture.
Improvements: I love the scent but it may be too scented for some customers.

Perfect Balance Eye and Neck Creme

E
Vitamin B Hydrating Gel
Elisabeth Graf
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: So smooth and lightweight; easy to apply and doesn’t make me break out like other moisturizers tend to

So smooth and lightweight; easy to apply and doesn’t make me break out like other moisturizers tend to

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: See above. Also, I was able to purhase this during your recent promotional sale.

My Go-To exfoliating product for years! First, I greatly appreciate Lotus Moon's continued commitment to natural ingredients. LOVE the earthy scent of this polishing creme. It is gentle enough to use daily

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I have very sensitive skin and I have no problem using this product.

My esthetician recommended the Green Tea & Lavender Cleansing Milk to me many years ago name I have been using it ever since.

Love this combination with my skin, gives me a healthy glow all day long, it slowly seeps into my skin and moisturizes , i buy 4 of these gems a year

This is the only cleasner i will ever use, it light and gentle on my skin. I have always ised Lotis products for 30 years, never has disappointed in any way.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Pleasing texture and barely there scent.
Improvements: --

Overnight Skin Revival

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I really love all of your stuff!
Improvements: When I went to apply the 44 sdollars off because of the credits, it still wanted me to add another 60 dollars ontop of that to get free shipping. Is there a way to apply my lotus monthly credits and still get free shipping for 60 dollars worth of the products I’m buying? I understand being over the 60 dollars when taking account the member discount but it adds up to be above the credits since it thinks it’s a discount as well.
Works for me like a charm

I use this cleanser every night and it is gentle but feels like it leaves you completely clean. Finally my face is clearing of breakouts because of all the lotus moon products and honestly, I woke up this morning with gorgeous skin from doing one of their face masks and serums last night. All of their products are amazing and the rosacea line that has this cleanser and the cherry blossom soothe have been some of my steady everyday products. Don’t sleep on this stuff😊

NPS score:
0 (Not at all likely)
10 (Extremely likely)

Vitamin B Hydrating Gel

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Good varied sampling of product with enough supply to use over time to really test.
Improvements: Labeling to have more contrast for easier legibility to differentiate products.
Great Oil Sample Set

All samples were great. Very absorbent. Light. Natural. Healthy. Used different ones depending on how my skin felt each day. 3 samples lasted over 2 weeks, used 2xs day. Great way to test the different products. I am now purchasing 2 full sizes of the Turmeric Ginger (invigorating glowy morning) and Avocado Apricot (soothing calming night). I have tried every oil under the sun at all price points, and I’m happy to land here and will buy again and again. Nice products. Highly recommend.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The product works for me. My skin has improved!
Improvements: You are doing fine!

Good product and great customer service!!

I have used pumpkin and Seabuck serum for a long time, it brightens youre skin with a very healthy glow, also use the pumpkin mask.

This is my daily moisturizer and its so light for under my spf! I love it and it doesnt clog my pores at all! Ive used it for over 8 months and its going to be a staple ok my skin care for the rest of my life :)

NPS score:
0 (Not at all likely)
10 (Extremely likely)

(SAMPLE) Pumpkin + Sea Buckthorn - (1/8 oz)

C
D20 Hydra Mist - 4 oz
Carolyn Goshen
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Convenient hydration, also useful as a base for blending in thicker lotions/serums

D20 Hydra Mist - 4 oz

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Gentle cleansing. Perfect for cold weather!
Non-drying cleanser

Gentle cleanser. Won’t dry out your skin. Perfect for those cold weather days!